Against the backdrop of rapid innovation, the pharmaceutical services industry is undergoing a wave of consolidation which is fundamentally reshaping competitive dynamics and creating both threats and opportunities for clinical technology vendors and contract research organisations (CROs).
A recent example is Thermo Fisher Scientific’s $8.87bn acquisition of Clario Holdings, an electronic Clinical Outcome Assessment (eCOA) and endpoint data solutions provider. According to GlobalData’s proprietary Deals Intelligence, the transaction could rank as the fifth largest acquisition in the pharma industry this year, underscoring an accelerating consolidation trend that shows no signs of slowing.
Understanding how consolidation can impact existing relationships, and which companies work together creates competitive opportunities and determines who captures market share. The companies that thrive in this landscape are those armed with real-time insights on competitive positioning and sponsor preferences, enabling them to act decisively when windows of opportunity occur.
For clinical technology vendors and CROs navigating an increasingly competitive market, acquisitions such as the recent Thermo Fisher deal raise critical strategic questions: Who’s next? And more importantly, how should suppliers position themselves in this rapidly consolidating landscape?
The Thermo Fisher Scientific-Clario acquisition creates a formidable integrated offering; the company already owns PPD, one of the world’s largest CROs, and now adds Clario’s digital endpoint platform. This vertical integration gives Thermo Fisher end-to-end support through the clinical trial value chain, from trial design and execution through PPD to sophisticated data capture and analysis with Clario.
This naturally raises the question: will other life science conglomerates follow suit? Danaher, McKesson, and even diagnostic giants like Quest and Labcorp may view independent eCOA providers as attractive targets to build comparable integrated offerings. The rationale is compelling: as clinical trials become increasingly decentralised and data-intensive, controlling both the trial execution—with a CRO, and the digital infrastructure—like eCOA and endpoint data—offers significant competitive advantages.
GlobalData’s proprietary clinical data indicates that that PPD has been the CRO of choice on 9.6% of Clario’s clinical trial business, making it Clario’s largest CRO partner. Labcorp Drug Development follows at 9.2%, with IQVIA at 8.5% and ICON at 8.2% as the CRO on clinical trials in which Clario has been a vendor.
These CROs now face a strategic dilemma. Will they continue purchasing eCOA services from a competitor’s subsidiary? History suggests they may seek alternative vendors or pursue their own acquisitions to maintain competitive. This creates immediate opportunities for competing eCOA vendors to position themselves as independent, conflict-free alternatives to pharma sponsors and CROs concerned about feeding their competitor’s revenue stream.
For clinical technology vendors, timing is everything. According to GlobalData’s proprietary clinical trial intelligence, Clario’s most engaged sponsor clients include Merck & Co, Johnson & Johnson, Novartis, Sanofi, and many other major players. These relationships represent years of integration, workflow optimisation, and institutional knowledge. However, acquisition-driven transitions invariably create uncertainty, which can be seen as an opportunity to other suppliers.
GlobalData’s Sales Intelligence platform tracks which pharmaceutical companies and CROs work with which specific clinical vendors and include estimated spend and outsourcing frequency—intelligence that becomes critically valuable during market disruptions and acquisitions.
Major deals also drive the need for further innovation and differentiation across the industry. GlobalData’s recent survey of 126 clinical trial executives—spanning both biopharma sponsors and clinical service suppliers—reveals a striking disconnect between what vendors think matters and what sponsors actually prioritise.
Surveyed eCOA vendors cited “identifying potential vendors” as what they believed to be a sponsor’s primary pain point during eCOA, eConsent and ePRO supplier evaluation. Yet not one biopharma company in our survey cited vendor identification as an issue.
Instead, biopharma companies most frequently cited “Lack of desired features or integrations” as a pain point during eCOA vendor evaluation. This was followed by “Technical cost of implementing a new system” as the second most cited issue they experienced during vendor evaluation.
This disconnect is profound: vendors are focused on improving visibility while sponsors are struggling with capability gaps and implementation friction.
When asked to rate which factors are most important while evaluating an eCOA, eConsent or ePRO system on a scale of 1-10, sponsors consistently gave maximum importance (10/10) ratings to:
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Regulatory compliance: Nearly universal 10/10 ratings from sponsors
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Device flexibility: Predominantly 10/10 importance scores
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Patient usability: 74% of sponsors rated this as maximally important (10/10)
Perhaps the most telling fact was that sponsors cited both “too many vendors to compare” and “too few differentiators” as frustrations—suggesting the market needs better evaluation frameworks and clearer differentiation, not more undifferentiated options.
Recent acquisition announcements in this sector exemplify why market intelligence matters. Gaining a real-time understanding of unfolding events, the companies affected, and the decision criteria that matter to sponsors is a strategic advantage.
GlobalData’s Sales Intelligence solution provides exactly this visibility: detailed data on which vendors serve which pharmaceutical companies and CROs, enabling precise targeting and positioning. GlobalData’s ongoing primary research across the clinical outsourcing and technology landscapes also provides surface insights that shape winning strategies.
As the industry continues consolidating, the winners will be those who can identify opportunities quickly and understand buyer priorities deeply enough to differentiate meaningfully.
Amanda Murphy is the Senior Director of Digital Product Management at GlobalData. To learn how GlobalData’s Sales Intelligence solution can help you capitalise on market opportunities and to book a demo, click here.
“Real-time data: how to gain an edge amid clinical services consolidation” was originally created and published by Pharmaceutical Technology, a GlobalData owned brand.
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