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The Chef Is Human. The Reviewer Isn’t.

The White Clam Pizza at Frank Pepe Pizzeria Napoletana in New Haven, Conn., is a revelation. The crust, kissed by the intense heat...

Responsibility Over Freedom: How Netflix’s Culture Has Changed

Netflix has long been a company known for its secrets: no Nielsen ratings, little feedback on why shows are canceled, no box office...

Apple Is First Company Charged Under New E.U. Competition Law

Apple is imposing unfair restrictions on developers of applications for its App Store in violation of a new European Union law meant to...

Japan and South Korea Are Fighting Over an App at a Tense Time

A joint venture set up in 2019 by two top Japanese and South Korean companies was hailed as a beacon of cooperation amid...

‘We’re Still Paying’: How Pets Became a Big Business

Heather Massey brought Ladybird to the veterinarian when the 9-year-old mutt began having seizures. A scan from an M.R.I. machine revealed bad news:...

What the Arrival of A.I. Phones and Computers Means for Our Data

Apple, Microsoft and Google are heralding a new era of what they describe as artificially intelligent smartphones and computers. The devices, they say,...

These Grieving Parents Want Congress to Protect Children Online

Deb Schmill has become a fixture on Capitol Hill. Last week alone, she visited the offices of 13 lawmakers, one of more than...

The Future of Streaming (According to the Moguls Figuring It Out)

When the media titans Brian Roberts, John Malone and Barry Diller cast off in early February on Mr. Diller’s 156-foot, two-masted yacht, named...

How Mark Zuckerberg’s Meta Failed Children on Safety

In April 2019, David Ginsberg, a Meta executive, emailed his boss, Mark Zuckerberg, with a proposal to research and reduce loneliness and compulsive...

Cyberattacks Disrupt Car Sales by Dealers in U.S. and Canada

Thousands of auto dealers across the United States and Canada are suffering disruptions to their operations as a result of cyberattacks on a...

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